Last updated: 28 June 2026
HMO For Sale is an independent online advertising platform for houses in multiple occupation (HMOs). This Privacy Policy explains how personal information is collected, used and protected when people use the website, create an account, submit a listing, make an enquiry, subscribe to deal alerts, pay for a listing package or contact us.
HMO For Sale is not an estate agency unless a separate written agreement says otherwise. Sellers and advertisers remain responsible for the accuracy of information, photographs, licence details, tenancy details, prices and claims they submit.
Who we are
The website is operated under the trading name HMO For Sale. Business address: Business Connection, 145 Islingword Rd, Brighton, BN2 9SH. Privacy and data requests should be sent through the contact form.
Personal information we collect
- Seller, advertiser and partner account details, including name, email address, phone number, organisation and account type.
- Property listing information, photographs, listing package choices, payment status and seller-supplied property details.
- Buyer, investor and enquiry details submitted through forms, including messages about listed properties.
- Deal alert subscription details and email marketing consent records.
- Payment, invoice, checkout and package information processed through payment providers such as Square.
- Technical data such as IP address, browser information, security logs, form submission logs and anti-spam/captcha checks.
- Messages, support requests and other communications sent through the website.
How we use personal information
- Create and manage seller, advertiser and partner accounts.
- Review, publish, update and administer HMO listings.
- Display seller-approved listing information to potential buyers and investors.
- Forward and manage enquiries relating to listed properties.
- Process listing packages, featured upgrades, payments, invoices, refunds and renewals.
- Send deal alerts, confirmation emails, account emails, support replies and service notices.
- Protect the website from spam, fraud, misuse and security incidents.
- Maintain business, accounting and legal records.
Lawful bases
- Contract: to provide accounts, listings, advertising packages, payments and support.
- Legitimate interests: to run, secure and improve the marketplace, respond to enquiries and promote relevant services.
- Consent: for optional marketing, deal alerts and non-essential cookies where required.
- Legal obligation: where records must be kept or lawful requests must be answered.
Sharing information
Personal information may be shared with hosting, security, backup, email, CRM, payment, analytics, anti-spam and technical service providers; professional advisers; authorities where legally required; and buyers or investors where needed to handle a listing enquiry. We do not sell personal data.
Public listings
Information submitted for a property listing may be published publicly. Do not upload tenant details, identity documents, private correspondence, bank details or confidential documents unless they are intended to be public and you have the right to publish them.
Retention
Seller and advertiser account records are kept while the account is active and for a reasonable period afterwards. Listing, payment and business records may be kept for up to 6 years where required for accounting, tax, dispute or legal reasons. Security logs and enquiry records are kept for as long as reasonably needed for support, safety and audit purposes.
Your rights
You may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent, depending on the circumstances. Use the contact form for privacy requests. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.
Updates
This policy may be updated as the website, payment systems, advertising services, email tools or legal requirements change.